Tracking
Frequently asked questions
How do I track my order?
To track your order, just click on. Then select the order and click on ‘Track Order’. The status of your order will be shown to you.
How long does Meds4go delivery take?
Meds4go delivery time depends on your location and the pin code you provide. This are the Standard Estimated time of Arrival, (Delivery maybe take up to 30 days from date of dispatch, if any disruption in postal services due to weather issue or natural disaster or Customs Clarence etc..). & Register-Mail: Delivery will take approx. 12 to 15 Business Working days.
What are your delivery charges?
Rate shipping costs vary depending on the size and type of flat rate product used, but generally fall within a range of about $20 to $30
How do I know if my order has been shipped?
You’ll get email confirmation of your order along with tracking details and you can always login to your account and track status. You can also get information regarding your shipment by Mail.
How do I cancel my order?
If you wish to cancel your order, you can send an email request to support@meds4go.com. Please note that in case your order has already been charged or delivered, we cannot cancel it.
Can I change my delivery address after I have placed my order?
If your order has not been shipped yet, then we can deliver to a different address as per your request. To know further, you can contact us via email to support@meds4go.com
What if my product is damaged, wrong or missing?
If damaged, or wrong, please send the Order ID and a Clear Picture of the Damaged or wrong item, complete with the batch number clearly visible, send on Mail. If an item is missing, send an email, to support@meds4go.com. Please indicate if you prefer a refund or a replacement.
Why is my order delayed?
Your order may be delayed due to a number of reasons such as stock unavailability, Bad weather and Epidemics Pandemics , etc. If you wish to find out the exact reason for the delay, you can get in touch with our customer service at support@meds4go.com.
What is your return policy?
We accept return-refund-policy if the medicine provided to you does not match your order, or if the medicine is past its expiry date. Refund requests can be made up to 3 days after the order is delivered.
Will it be safe to Buy Medicines on Meds4go.com?
Meds4go.com has zero tolerance towards non-compliance and poor-quality standards. We follow stringent parameters, regulatory compliance and the processes set by us, source products from reputed and trusted sources, store them in the optimal conditions and get them delivered to you in the safest fashion, ensuring complete confidentiality.
Why should I Buy on Meds4go.com?
If you are looking for a trusted source which can assure availability of medicines that your doctor has prescribed, and which significantly reduces the probability of spurious products in the supply chain, then Meds4go can be your perfect choice. And for those who value time, we might be the quickest to deliver your orders in all the cities where we operate, compared to other online retailers or marketplaces in the healthcare space.
Is the service confidential?
Your medical data and order history is completely confidential and will only be viewable by our pharmacy staff and prescribers.